Customer Service

The Office of the Treasurer and Tax Collector has partnered with 311 to provide customer service to all San Francisco residents, businesses and visitors. Submit your question by clicking on the appropriate link below and a representative will contact you on the SAME DAY of the request if submitted prior to 7pm.   Requests received after 7pm will receive a response by the next business day.

Property Tax

Business Tax and Registration

General Inquiry  and
Sunshine Request

Unsecured Property Tax
(Business equipment, Boats, Berths, Possessory Interest)

Regulatory License and Permit

Dog License

Short Term Residential Rentals

Transportation Network Company Drivers (TNC)

False Alarm Bill

 

For notices from a debt collection firm (Linebarger Goggan Blair & Sampson, LLP), see Use of Debt Collection Firms.

 

The Office of the Treasurer & Tax Collector is open Monday through Friday (except legal holidays) from 8:00 a.m. to 5:00 p.m. with the last walk-in customer accepted at 4:00 p.m.

Payment Mailing Addresses:

Property Tax

Business Tax and Registration

San Francisco Tax Collector
P.O. Box 7426
San Francisco, CA 94120

San Francisco Tax Collector
P.O. Box 7425
San Francisco, CA 94120

 

 

Street Address:

Office of the Treasurer & Tax Collector
City Hall - Room 140
1 Dr. Carlton B. Goodlett Place
San Francisco, CA 94102

 

 

Note:  The City and County of San Francisco, the SF311 Customer Service Center and The Office of the Treasurer and Tax Collector can only provide general information and cannot advise customers on detailed tax matters regarding your particular business. This includes ordinance interpretations and tax calculations of payment or fees. If you have specific questions regarding your business, it is best to consult your own Tax professional, Tax Attorney, or Certified Public Accountant.