Wells Fargo Unauthorized Accounts

San Francisco Treasurer José Cisneros started Bank On San Francisco over ten years ago, because your hard earned money is safest in a bank—not under a mattress.

Wells Fargo violated our trust.

The Treasurer wants to make sure every Wells Fargo customer gets answers.

He’s partnered with BALANCE, San Francisco’s consumer credit counseling partner so that you can work with a qualified credit counselor to see if you’ve been affected.

Call 800.706.6006 today.

How to get help

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Press Releases

December 13, 2016 - Treasurer José Cisneros Letter to Timothy Sloan, Wells Fargo CEO and President

September 23, 2016 - Treasurer José Cisneros Announces Resources for San Francisco Consumers Affected by the Wells Fargo Consent Decree

September 9, 2016 - Statement on $185M Fine Levied Against Wells Fargo


Wells Fargo booted from S.F. program
San Francisco Chronicle, September 23, 2016

SF Kicks Out Wells Fargo From Banking Program
> Listen to this KQED report
KQED, September 23, 2016

City Dumps Wells Fargo as Partner in Bank On San Francisco Program 
ABC 7 News, September 22, 2016

Press Conference- Video