Wells Fargo Unauthorized Accounts

San Francisco Treasurer José Cisneros started Bank On San Francisco over ten years ago, because your hard earned money is safest in a bank—not under a mattress.

Wells Fargo violated our trust.

The Treasurer wants to make sure every Wells Fargo customer gets answers.

He’s partnered with BALANCE, San Francisco’s consumer credit counseling partner so that you can work with a qualified credit counselor to see if you’ve been affected.

Call 800.706.6006 today.

How to get help

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Report to the Board of Supervisors

August 31, 2017 - Treasurer José Cisneros provides a status update to the Board of Supervisors as requested in Resolution No. 530-16 

Resolution No. 530-16

Press Releases and Communications

July 26, 2017 - Wells Fargo response to the City of San Francisco

July 11, 2017 - Treasurer and Controller letter to Wells Fargo

June 29, 2017 - Wells Fargo Responses to the City and County of San Francisco

May 5, 2017 - Controller letter to Wells Fargo 

April 28, 2017 - Mayor Lee and San Francisco Treasurer José Cisneros on Wells Fargo Targeting Immigrant Communities

January 20, 2017 - Wells Fargo letter to Treasurer Cisneros 

December 29, 2016 - Controller memo to Wells Fargo re: San Francisco Board of Supervisors Action

December 13, 2016 - Treasurer José Cisneros Letter to Timothy Sloan, Wells Fargo CEO and President

September 23, 2016 - Treasurer José Cisneros Announces Resources for San Francisco Consumers Affected by the Wells Fargo Consent Decree

September 9, 2016 - Statement on $185M Fine Levied Against Wells Fargo


Wells Fargo needs big reforms 
San Francisco Chronicle, December 14, 2016

SF Officials losing patience with scandal-plagued Wells Fargo
San Francisco Chronicle, December 13, 2016

SF reacts to Wells Fargo banking scandal
San Francisco Examiner, December 8, 2016

Wells Fargo's hometown of San Francisco takes gloves off in battle over scandal
San Francisco Business Times, October 18, 2016

Wells Fargo booted from S.F. program
San Francisco Chronicle, September 23, 2016

SF Kicks Out Wells Fargo From Banking Program
> Listen to this KQED report
KQED, September 23, 2016

City Dumps Wells Fargo as Partner in Bank On San Francisco Program 
ABC 7 News, September 22, 2016

Press Conference- Video